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  • What is the privacy policy for customer data at Dynasty Online Clothing?
    At Dynasty Online Clothing, we take the privacy of customer data seriously. Our privacy policy outlines how we collect, use, and protect personal information provided by customers. We ensure secure data handling and compliance with legal standards. Customers can review our privacy policy to understand how we use cookies, third-party services, and their rights regarding their data.
  • What is the return policy for Dynasty clothing items?
    The return policy for Dynasty clothing items allows for hassle-free returns and exchanges. Customers can initiate a return within 14 days of receiving their order, provided the items are in their original condition with tags attached. Refunds are processed promptly once the returned items are inspected.
  • What are the payment options available on the Dynasty website?
    Dynasty offers multiple payment options including credit card, PayPal, Google Pay, and Apple Pay. Customers can choose their preferred payment method during checkout for a convenient shopping experience.
  • How can I make a purchase on the Dynasty website?
    To make a purchase on the Dynasty website, simply browse through our collection, select the items you wish to buy, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
  • Where do Dynasty products come from?
    Our products are sourced from reputable suppliers and manufacturers who uphold high-quality standards. We ensure that our products are ethically produced and meet our quality criteria.
  • What are the shipping options available for Dynasty clothing orders?
    Dynasty offers a variety of shipping options for clothing orders, including standard shipping, express shipping, and international shipping. Customers can choose the shipping method that best suits their needs and location. Shipping rates and delivery times may vary depending on the selected option.
  • What are the operating hours for Dynasty Online Clothing?
    Dynasty Online Clothing operates from Monday to Friday, from 9:00 AM to 5:00 PM. Our customer support team is available during these hours to assist you with any inquiries or concerns. Please note that our online store is accessible 24/7 for browsing and shopping.
  • What should I do if a voucher code doesn't work on the Dynasty website?
    If a voucher code doesn't work, please ensure that you have entered it correctly with no spaces or errors. If the issue persists, contact our customer support team for assistance in resolving the voucher code issue.
  • Is online shopping on the Dynasty website secure?
    Yes, online shopping on the Dynasty website is secure. We use encryption technology to protect your personal and payment information, ensuring a safe and secure shopping experience for our customers.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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