Dynasty Privacy Policy

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At Dynasty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or make a purchase. By accessing our site, you agree to the practices outlined below. If you do not agree, please refrain from using our services.

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1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates. Any modifications will be posted on our website with a revised "Last Updated" date.

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2. Information We Collect

We collect various types of personal information to enhance your shopping experience, including:

• Personal Details: Name, email address, phone number, billing and shipping addresses.

• Order Information: Purchase history, payment details (securely processed by third-party providers), and transaction records.

• Account Details: Username, password, and preferences if you create an account.

• Shopping Behavior: Items you browse, add to your cart, or wishlist.

• Customer Support Information: Any messages or feedback you provide when reaching out for assistance.

• Usage Data: Information collected via cookies, such as your IP address, device type, browser details, and site interactions.

 

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders & Deliveries: To fulfill purchases, provide order updates, and handle returns or exchanges.

• Customer Support: To assist with inquiries, troubleshoot issues, and improve our services.

• Marketing & Promotions: To send updates, special offers, and personalized recommendations (you can opt-out anytime).

• Fraud Prevention & Security: To safeguard against fraudulent transactions and unauthorized access.

• Analytics & Website Improvement: To enhance user experience and optimize our site.

 

4. How We Collect Information

We gather information through:

• Direct interactions when you place an order, sign up for an account, or contact us.

• Cookies & Tracking Technologies that monitor site usage and preferences.

• Third-party services such as Shopify, Teemill Tech, and payment processors, which may share relevant data.

 

5. Sharing Your Information

We only share your personal data when necessary, including with:

• Service Providers: Payment processors, fulfillment partners, and customer support platforms.

• Marketing & Advertising Partners: To provide relevant promotions and personalized experiences.

• Legal & Security Authorities: When required to comply with laws or protect our rights.

 

6. Cookies & Tracking Technologies

Our site uses cookies to enhance functionality, personalize your experience, and analyze traffic. You can manage cookie preferences in your browser settings, but disabling them may affect site performance.

 

7. Data Security & Retention

We implement strict security measures to protect your information. However, no method is 100% secure. We retain your data only as long as necessary for business or legal purposes.

 

8. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

• Access & Correction: Request a copy of your data or correct inaccuracies.

• Deletion: Ask us to delete your information (subject to legal obligations).

• Opt-Out: Unsubscribe from marketing emails anytime.

• Restrict Processing: Limit how we use your data.

To exercise these rights, contact us at [Insert Contact Email].

 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

 

10. Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data. If you believe a child has provided information, please contact us for removal.

 

11. International Data Transfers

If you are outside the UK, your data may be transferred internationally in compliance with data protection laws.

 

12. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to us at:

📍 Dynastyclothes.com, Cheltenham, UK.
📧 support@dynastyclothes.com

Thank you for trusting Dynasty with your information!